If you are in Partners Tailored Plan, you will receive a Partners Medicaid ID card starting on May 29 with PCP assignments. Please use the Change Your PCP form to change your PCP.

Registration & Resources

Partners Training Academy (PTA) hosts training sessions and educational events about mental health, substance use disorder, and intellectual and developmental disabilities topics for Partners Behavioral Health Management. The academy strives to offer programs relevant to the members of Partners’ Provider Network, and the residents of the communities we serve. Please Contact us with your feedback, suggestions or any questions related to event registration.

Training Library & Resources

Training materials from previous PTA training sessions are available for download from the Training Library

Links to other recommended training organizations are available in Training Resources

Attendance Requirements

Training participants may access the training location 30 minutes prior to the session, and may sign in at that time. The training will start at the advertised time. (Example: A training is advertised as beginning at 9 a.m. Registration will be from 8:30 a.m. to 9 a.m. and the training will start at 9 a.m.)

If you arrive 15 minutes or later to the training, you will not be admitted into the training. No exceptions. (Example: The training session begins at 9 a.m. No one will be admitted into the training after 9:15 a.m.)

This policy is in place to ensure that participants received the training required for contact hours, accreditation standards, or continuing education units, and to minimize disruptions to trainings once they begin.

Inclement Weather Guidelines

On occasion, the Partners Training Academy will need to cancel training due to inclement weather conditions. The following standard has been adopted to guide our participants:

  •  If training is scheduled to be held in the Gastonia location and school is delayed or cancelled in Gaston County, training will be cancelled and rescheduled. Partners will notify all registered participants of the new date and time.
  • If training is scheduled to be held in the Hickory location and school is delayed or cancelled in Catawba County, training will be cancelled and rescheduled. Partners will notify all registered participants of the new date and time.
  • If training is scheduled to be held in the Elkin location and school is delayed or cancelled in Surry County, training will be cancelled and rescheduled. Partners will notify all registered participants of the new date and time.

If you should have any questions about these requirements and guidelines, please email training@partnersbhm.org.